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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Location: Lisbon
What we're looking for:
We are seeking a proactive, meticulous, and well-organized professional to oversee the management and optimization of third-party applications such as SalesLoft, BoostUp, ZoomInfo, and Sales Navigator. In this role, you will play a pivotal part in refining operational efficiency within our CRM, quote-to-cash process and associated systems. Your responsibilities will involve spearheading the integration of new system functionalities and improvements, directly influencing the productivity of our sales team. This is your opportunity to join a growing, fast-paced, and market-leading cloud security company that is poised to be one of the iconic brands of the decade. If you are interested in building your career with a high-growth company, while being given the responsibility and challenge to have a real impact on our company's success, then this is the opportunity for you.
Responsibilities:
Application Administration:
- Serve as the primary point of contact for administering and supervising access to smaller-scale GTM applications, including SalesLoft, BoostUp, ZoomInfo, and LinkedIn Sales Navigator.
- Address and support the operational requirements of the global sales team, as well as various departments such as Marketing, Finance, Legal, Customer Support, and internal stakeholders concerning sales applications.
Process Optimization:
- Establish and uphold efficient automated procedures for user provisioning and de-provisioning across multiple tools, ensuring seamless onboarding and offboarding experiences.
- Conduct regular analysis of license and feature utilization and optimize allocation, maximizing the value of our software investments.
Continuous Improvement:
- Continuously identify opportunities for process optimization and automation within the GTM systems landscape, enhancing operational efficiency and driving productivity.
- Collaborate with stakeholders and the Business Analyst team to gather requirements and implement solutions that meet business needs while maintaining compliance with security and regulatory standards.
Vendor Management:
- Manage vendor relationships, serving as the primary liaison for GTM application providers.
- Track tool utilization and performance metrics, ensuring alignment with business objectives and maximizing ROI.
About you:
- Proven experience in administering and optimizing third-party applications such as SalesLoft, BoostUp, ZoomInfo, and LinkedIn Sales Navigator.
- Salesforce (or other CRM) experience is highly beneficial.
- Strong understanding of GTM processes and workflows, with the ability to address operational requirements across multiple departments.
- Demonstrated ability to conduct audits, analyze data, and identify opportunities for process improvement, automation and AI.
- Experience working closely with stakeholders to gather requirements, implement solutions, and ensure compliance with security and regulatory standards.
- Excellent vendor management skills, with the ability to foster positive relationships and track tool utilization to maximize ROI.
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? We'd love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.