About You - experience, education, skills, and accomplishments
Bachelor's degree in Business, Communications, or a related field, or equivalent work experience
2+ years of relevant work experience or internships related to sales or customer service
Experience working in a CRM software or other sales tools
It would be great if you also had...
Ambition to act autonomously to manage your prospects and pipeline contribution
Self-motivated, adaptable, and capable of thriving in a fast-paced, dynamic environment
Ability to develop and grow client relationships
Experience using Salesforce for managing customers
Experience working in a fast paced and collaborative environment
Experience working and tracking your own performance against assigned key objectives
What will you be doing in this role?
Support our IP Sales teams with developing interest and new sales opportunities based on assigned customer base or territory
Generate leads with our customers based on strategically assigned product portfolio
Follow up with prospects via email and outbound calls to create a sales opportunity for the sales team
Create follow-up appointments for the commercial team to advance the customer to the next step in the sales process
Work closely with the marketing, commercial, and customer support team to ensure a positive customer experience
Using a proactive and persistent approach, explain the assigned Clarivate product offering to prospects and customers
Accurately maintain and develop prospect and client data into Salesforce CRM
Support the development, testing, and maintenance of the marketing database and the data/workflow integration with the Salesforce CRM platform
About the Team
The Sales Development Team collaborates closely with internal teams and external customers. Partly, the team works in an inbounds capacity (Sales Development Representatives) managing inbound leads, as well as in an outbound capacity (Business Development Specialist) developing new leads within their assigned territory and product portfolio.
~70% of your time will be spent working autonomously on your assigned customer-base and ~30% will be spent working collaboratively with the IP Sales Team to hand-over relevant opportunity and track your contribution to the global sales pipeline.
Hours of Work
Full time, permanent position
This is a hybrid position working 2-3 days a week in the EST time zone in the Clarivate Alexandria, VA office
This is a global team and may require meetings outside of regular business hours as needed to accommodate the time zone differences
Flexibility to work in any time zones in the Americas region, depending on the assigned territory or customer base
Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled