Customer Service Specialist
Oconomowoc, WI 
Posted 19 days ago
Job Description

Silgan Containers isproud to be anessential part of the world's food supply chain,we are looking for team members who will take that job as seriously as we do! If you are passionate about helping to alleviate world hunger, learn how you can make a difference.

Our growing sales team is seeking customer service professionals. If you enjoy serving as the face of a company, expanding relationships, resolving customer inquiries, and collaborating with others to provide unparalleled service to our customers, we want to meet you.

What you'll do:

  • Process data, manage and coordinate the day-to-day communications and product flow through the supply chain from the warehouse to order fulfillment with Silgan customers, sales management teams, and internal resources
  • Manage the collection, analysis, and reporting of sales-related data in an ongoing effort to increase overall sales productivity and achieve company revenue goals
  • Monitor customer payments and credits using accounts payable, and accounts receivable functions

We need you to have:

  • Bachelor's degree; will consider the experience in lieu of degree
  • 2+ years of customer service experience; ideally customer account management
  • Attention to detail and good at math
  • Analytical and process-oriented mind
  • Proficient computer skills and proficient in MS Office

What we offer:

  • Competitive pay and excellent benefits
  • Comprehensive training program
  • A great culture where you feel like a member of our family

Who we are:

  • A stable, reliable, and environmentally conscious company
  • A leading supplier of metal food containers in North America and Europe and worldwide supplier of plastic bottles and closures across various end markets.
  • The largest subsidiary of Silgan Holdings and a leading manufacturer of metal food containers in the US
  • A company that strives towardsustainabilityby reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

Silgan is a drug-free workplace.



Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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